Shipping & Returns

📦 Shipping Policy

🕒 Processing Time

All orders are processed within 2–3 business days (Monday–Friday, excluding holidays).

Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information.


🚚 Shipping Rates

We offer a flat-rate shipping fee of $7 on all domestic U.S. orders.


📍 Shipping Location

All orders ship from our U.S. fulfillment center in Miami, Florida.


⚽ Preorder Items

FIFA World Cup 2026 products are currently sold as preorders.

By placing a preorder, you acknowledge and agree that:

  • Your order will ship once the product is officially released and received at our U.S. fulfillment center

  • Estimated shipping timelines are clearly stated on each product page

  • Preorders cannot be canceled once placed

If your order contains both preorder and in-stock items, the entire order will ship together when all items are available.


📬 Delivery Times

Delivery times vary depending on your location and the selected carrier, but most U.S. orders arrive within 3–7 business days after shipment.

Please note that shipping times are estimates and may be affected by carrier delays, weather, or peak demand periods.


📦 Damaged or Incorrect Items

We only accept returns or replacements if:

  • The item arrives damaged, or

  • You received the wrong item

To request a replacement, you must:

  1. Contact us within 7 days of delivery

  2. Provide clear photos of the damaged or incorrect item

  3. Include your order number in the email

Once verified, we will send a replacement at no additional cost.


🔁 Returns & Refunds

We do not accept returns, refunds, or exchanges for:

  • Change of mind

  • Buyer’s remorse

  • Opened products

  • Items that are not damaged

All sales are final unless the item is proven to be damaged or incorrect.


📧 Contact

For shipping questions, please contact:

caecom.llc@gmail.com

Our team responds within 24 hours (Monday–Friday).